Returns + Exchanges

 

Refunds

At Polka we understand the correct sizing is very important. We will refund your purchased items as long as the items are returned in new condition*. We will refund you store credit to purchase another item of the same value or to change sizing of the same item. All refunds must be made within 15 days of purchase date. You will be charged all postage costs for any items being refunded.

Exchanges

Polka will exchange your purchased items if you have chosen the incorrect size. We understand the difficulties with buying online. We will only exchange your items if they are in new condition*. All exchanges must be made within 15 days of purchase date. You will be charged all postage costs for any items being exchanged.

*New condition means original swing tag attached, in original packaging, unwashed and unworn. The item must be in a saleable condition.